Privacy & Policy

1. Introduction

This Privacy Policy describes how Phases collects, uses, and protects your personal data through our website (https://phasesoflife.in). By using our platform, you agree to our practices as outlined below.

2. Information We Collect

• Name, date of birth, address, contact info, and identification documents
• Payment details (bank account, card data) – with your consent
• Behavioral and transactional data
• Biometric data (if applicable and consented)

3. Usage of Data

We use your data to:

• Process orders and transactions
• Improve your experience and resolve issues
• Detect fraud and comply with laws
• Send updates, offers, and marketing content (with opt-out options)

4. Sharing of Data

Your data may be shared with:

• Our internal departments, affiliates, and trusted service providers
• Law enforcement and government bodies if legally required
• Third parties for processing transactions, logistics, and marketing (with appropriate safeguards)

5. Data Security

We implement reasonable safeguards to protect your data. However, internet transmission is never completely secure. You are responsible for securing your account credentials.

6. Data Deletion & Retention

You may delete your account anytime. We may retain data for compliance, fraud prevention, or legal obligations. Aggregated data may be stored for analysis.

7. Your Rights

You have the right to access, update, or correct your data directly through our platform.

8. Consent & Withdrawal

By using our platform, you consent to this policy. To withdraw consent, email our Grievance Officer. Your withdrawal will not apply retrospectively and may limit service access.

9. Changes to This Policy

We may periodically update this policy. You are advised to review it regularly. Significant changes may be notified through appropriate channels.